Privacy Policy

Effective Date: October 30, 2026

European Sales & Service, Inc. (“European Sales & Service,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit europeansales.com, contact us through our website, or otherwise communicate with us about our automotive services.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Information you provide to us

When you submit a contact form, email us, or otherwise contact us, you may provide your name, email address, phone number, message, and other information you choose to share.

Vehicle and service information

If you provide information about your vehicle or a requested service, we may collect details such as your vehicle's make, model, year, vehicle identification number (VIN), and information about your service inquiry.

Technical information

When you visit our website, Wix and the technologies used on the site may collect technical information such as your IP address, browser type, device information, session information, and website security or performance data.

Cookie and usage information

Depending on the website's configuration and the features enabled, information may be collected through cookies and similar technologies. These technologies may support essential website functions, security, performance, and, if enabled, analytics or other services.

We do not intentionally request sensitive personal information through our general website contact form.

2. How We Collect Information

We collect information directly from you when you submit a website form, email us, call us, or otherwise communicate with our business.

We may also receive technical information automatically through our website platform and any enabled website features or third-party integrations.

This Privacy Policy covers information collected through our website and our related communications. Additional information practices may apply when you visit our repair facility or obtain automotive repair services, as described in applicable service documents and notices.

3. How We Use Information

We may use personal information for the following purposes:

• To respond to questions and service inquiries.

• To communicate with you about requested automotive services.

• To provide customer service and follow up on your inquiries.

• To operate, maintain, troubleshoot, and secure our website.

• To prevent fraud, misuse, and unauthorized activity.

• To maintain business records and comply with applicable legal obligations.

• To establish, exercise, or defend legal claims when necessary.

We do not use information submitted through the website for purposes materially different from those described in this Privacy Policy without providing any additional notice or obtaining consent where required by law.

4. How We Disclose Information

We may disclose personal information in the following circumstances:

Website hosting and service providers

Our website is built and hosted using Wix. Wix and its applicable service providers may process information as necessary to provide website hosting, storage, security, technical support, and related services.

Other service providers

We may disclose information to service providers that assist us with operating our business or website, but only as appropriate for the relevant business purpose.

Legal requirements and protection

We may disclose information when required by law, in response to valid legal process, or when reasonably necessary to protect our rights, property, safety, or the safety of others.

Business transactions

Information may be disclosed as part of a merger, acquisition, reorganization, or transfer of business assets, subject to applicable law.

We do not sell personal information for money. We do not knowingly share personal information for cross-context behavioral advertising. If our actual website technologies or business practices change in a way that affects these statements, we will update this Privacy Policy and provide any disclosures or choices required by applicable law.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, and performance. Depending on the features and integrations enabled, additional technologies may be used for analytics or other purposes.

You can manage cookies through your browser settings. If a cookie banner or preference tool is available on our website, you may also use it to manage the choices it provides.

Blocking certain cookies may affect some website functions.

The specific cookies and technologies used depend on the website's current configuration. We recommend reviewing our live cookie settings for additional information.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business records, resolve disputes, and comply with applicable legal obligations.

Retention periods may vary depending on the nature of the information and the reason it was collected. When information is no longer reasonably needed, we take steps to delete it, destroy it, or de-identify it where appropriate and reasonably practicable, subject to legal requirements.

7. Data Security

We take reasonable steps to protect the personal information we maintain against unauthorized access, use, alteration, and disclosure.

Our website relies in part on the security measures provided by Wix and other applicable service providers. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain information.

You may submit a privacy request by emailing service@europeansales.com with the subject line “Privacy Request.”

Please describe your request clearly so we can review it. We may need to verify your identity or request additional information before responding. We will respond in accordance with applicable law, including any applicable exceptions.

If California privacy law applies to our business and your request, you may have additional rights, including rights to know about personal information collected about you, correct inaccurate information, request deletion, opt out of the sale or sharing of personal information, and limit certain uses or disclosures of sensitive personal information, as applicable.

We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

9. Children's Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13 without legally required authorization.

If you believe a child has provided personal information through our website inappropriately, please contact us so we can review the matter and take appropriate action.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services. Those websites operate independently and have their own privacy practices.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website technologies, or legal obligations.

When we make changes, we will post the revised policy on this page and update the Effective Date. Your continued use of the website after an update does not override any rights or consent requirements provided by applicable law.

12. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, contact:

European Sales & Service, Inc.
Email: service@europeansales.com
Website: https://www.europeansales.com

We will review privacy inquiries and respond as appropriate under applicable law.

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