Terms of Use

Effective Date: October 30, 2026
Last Updated: October 30, 2026

1. Acceptance of These Terms

Welcome to the website of European Sales & Service, Inc. (“European Sales & Service,” “we,” “us,” or “our”), located in Santa Rosa, California.

These Terms of Use govern your access to and use of https://www.europeansales.com (the “Website”). By accessing or using this Website, you agree to these Terms of Use. If you do not agree, please discontinue use of the Website.

2. About Our Website

The Website provides general information about European Sales & Service, our automotive repair and maintenance services, business location, contact information, and ways to inquire about service.

We strive to keep the information on our Website accurate and current. However, we do not guarantee that all content is complete, accurate, current, or free from errors or omissions. Service offerings, business hours, pricing, and other information may change without notice.

3. Service Inquiries and Appointment Requests

You may use the Website to contact us, request information, or inquire about scheduling automotive repair or maintenance services.

Submitting a contact form or appointment request does not, by itself, constitute a confirmed appointment or an agreement to perform services. An appointment is confirmed only when acknowledged by our staff.

Any repair estimate, diagnosis, recommendation, or service information provided through the Website or other preliminary communications is subject to confirmation based on the vehicle's condition and the information available at the time. Final repair authorization, pricing, parts, labor, and other service terms will be handled separately through our normal service process.

Automotive repair work is subject to applicable customer authorization requirements and other laws and regulations.

4. No Substitute for Professional Diagnosis

Information published on this Website is provided for general informational purposes only. It is not a substitute for a professional vehicle inspection, diagnostic testing, or advice specific to your vehicle.

Vehicle symptoms and maintenance requirements vary by make, model, year, equipment, mileage, and condition. Do not rely solely on Website content to determine whether a vehicle is safe to operate or what repairs it requires.

If you believe your vehicle may be unsafe to drive, arrange for an appropriate professional assessment or towing service rather than relying on information from this Website.

5. Permitted Use of the Website

You agree to use this Website only for lawful purposes. You may not:

• Use the Website in violation of applicable laws or regulations.

• Attempt to gain unauthorized access to the Website, its hosting environment, or related systems.

• Interfere with the Website's operation, security, or availability.

• Submit false, misleading, fraudulent, or unauthorized information through our forms.

• Introduce malicious code, viruses, or other harmful material.

• Copy, reproduce, distribute, or exploit Website content for commercial purposes without our prior written permission, except as permitted by law.

We reserve the right to restrict access to the Website when reasonably necessary to protect its security, integrity, or lawful operation.

6. Intellectual Property

Unless otherwise indicated, the Website and its contents, including text, graphics, photographs, logos, design elements, and other materials, are owned by or licensed to European Sales & Service, Inc. and are protected by applicable intellectual property laws.

You may access and view Website content for personal, noncommercial purposes. You may not reproduce, modify, distribute, publish, display, or commercially exploit Website content without our prior written consent, except where applicable law permits such use.

All third-party names, logos, trademarks, and product names remain the property of their respective owners.

7. Vehicle Manufacturer References and Trademarks

References to Mercedes-Benz and other vehicle manufacturers, makes, models, or products are provided for identification and informational purposes.

Unless expressly stated otherwise, European Sales & Service is an independent automotive repair business and is not affiliated with, sponsored by, or endorsed by Mercedes-Benz Group AG or other vehicle manufacturers.

Manufacturer names and trademarks are the property of their respective owners. Their appearance on this Website does not imply manufacturer approval or an authorized dealership relationship.

8. Third-Party Websites and Services

This Website may contain links to third-party websites or use third-party services, including mapping services, review platforms, scheduling tools, or social media platforms.

These third-party services are not controlled by European Sales & Service. We are not responsible for their content, availability, security, privacy practices, or terms of use.

Your use of third-party websites and services is subject to their respective terms and policies. A link does not constitute an endorsement of all content or services provided by the third party.

9. Privacy

Your use of the Website may involve submitting personal information, such as your name, telephone number, email address, or information about your vehicle.

Our collection and use of personal information are described in our Privacy Policy, available through the Website. Please review that policy to understand how information submitted through our Website is handled.

These Terms of Use should be read together with our Privacy Policy.

10. Disclaimer of Warranties

To the extent permitted by applicable law, this Website and its content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.

We do not warrant that the Website will always be available, uninterrupted, secure, or error-free, or that Website content will meet every user's needs or expectations.

Nothing in these Terms excludes or limits any warranty, right, or protection that cannot lawfully be excluded or limited under applicable law.

11. Limitation of Liability

To the fullest extent permitted by applicable law, European Sales & Service, Inc. and its owners, employees, and representatives shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your access to or use of the Website, your inability to use the Website, or your reliance on Website content.

This limitation applies only to claims relating to the Website and does not eliminate or limit liability where such exclusion or limitation is prohibited by law.

These Terms of Use do not replace or modify separate repair orders, written estimates, customer authorizations, warranties, or other agreements governing automotive services performed by European Sales & Service.

12. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, damages, and reasonable expenses arising directly from your unlawful use of the Website or your material violation of these Terms, except to the extent caused by our own acts or omissions or otherwise prohibited by law.

13. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes to our Website, business practices, or legal requirements.

Updated terms will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after revised terms are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.

14. Governing Law

These Terms of Use are governed by the laws of the State of California, without regard to its conflict-of-law principles, except where applicable law requires otherwise.

Any dispute relating to these Terms or the use of this Website shall be resolved in a court of competent jurisdiction as permitted by applicable law.

15. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

16. Contact Information

If you have questions about these Terms of Use, please contact us:

European Sales & Service, Inc.
Santa Rosa, California
Website: https://www.europeansales.com

Please use the contact information provided on our Website to reach our business regarding questions or concerns about these Terms.